Terms of service
Terms of Service
Last updated: January 6, 2026
OVERVIEW
Welcome to Swan Stitch Studio! Throughout this site, the terms “we,” “us,” and “our” refer to Swan Stitch Studio. Swan Stitch Studio operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.
Please read these Terms carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, browsing, interacting with, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including browsing our store or purchasing products, you may be required to provide certain information, such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide is accurate, current, complete, and that you have the right to provide it.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products and services. However, colors, scale, or appearance may vary depending on your device, screen settings, and configuration.
We do not warrant that the appearance or quality of any product will meet your expectations or exactly match what is shown online.
All product descriptions and availability are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product and to limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Swan Stitch Studio reserves the right to accept or decline any order for any reason, in our sole discretion. An order is not accepted until payment has been successfully processed and we confirm acceptance.
Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order has been accepted. If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout.
All purchases are subject to our Refund Policy [LINK].
You represent and warrant that purchases made through the Services are for your personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be reflected in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import charges.
Prices on our website may differ from prices offered by third parties. Promotional offers may be subject to separate terms, which will govern in the event of a conflict.
You agree to provide accurate and complete payment and account information and to promptly update such information as needed. You represent and warrant that you are authorized to use the payment method provided and that all charges incurred will be honored.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Title and risk of loss pass to you once products are transferred to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services, including trademarks, text, graphics, images, videos, and design elements, is owned by Swan Stitch Studio or its licensors and is protected by intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, or exploit any content without prior written consent.
Swan Stitch Studio’s name, logo, and branding are trademarks of Swan Stitch Studio. Shopify’s name and branding are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 – OPTIONAL TOOLS
The Services may include access to third-party tools that we do not control. Such tools are provided “as is” and “as available,” without warranties of any kind.
Your use of optional third-party tools is entirely at your own risk and discretion.
SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Swan Stitch Studio is powered by Shopify, which enables us to provide the Services. All purchases are made directly with Swan Stitch Studio. Shopify is not responsible for any aspect of transactions between you and Swan Stitch Studio. You expressly release Shopify and its affiliates from all claims arising from purchases made through our store.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using the Services, you acknowledge and agree to the collection and use of information as described in those policies.
SECTION 11 – FEEDBACK
If you submit feedback, ideas, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use such feedback for any purpose.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel or update orders if any information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. We reserve the right to terminate access for violations of these Terms.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at any time without notice. Obligations incurred prior to termination will survive.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available,” without warranties of any kind, except as required by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Swan Stitch Studio and Shopify shall not be liable for any damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Swan Stitch Studio and Shopify from any claims arising out of your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Swan Stitch Studio regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign our rights at any time.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the jurisdiction in which Swan Stitch Studio is headquartered.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time by posting changes to our website. Continued use of the Services constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Email: swanstitchstudio@gmail.com
ADDRESS: 7713 Broome Ct. Theodore, AL 36852
PHONE NUMBER: 251-421-8247
EIN: 41-3370835